Support

This section shows how to get support for the plugin.

Detecting the Problem

If you encounter an issue, you can get useful information with the logs. Two types of logs can be helpful:

The Output Log: In the Editor, go to windows > Developer Tools > Output Log. If you see red or yellow text, that's probably the reason of the error.
The device's logs: Especially useful on Android and iOS.
- Android:
  1. Connect your Android device to your computer.
  2. Open a command line prompt.
  3. Start by cleaning the logs with:
```
adb logcat -c
```
  4. You can then start getting the logs with:
```
adb logcat
```
  5. After that, make the bug happen.
  6. Save the ouptut in a file and link it to your email when contacting us.
- iOS: You can get the device's logs with the following steps:
  1. Open XCode go to Window > Devices and Simulators.
  2. Select your device in the left and click Open Console.
  3. Select to start recording messages.
  4. In the search bar in the top right corner, enter process: <YourProcessName> to filter system messages.
  5. Clear the console and make your crash or issue happens.

If you need help, have a feature request or experience troubles, please contact us at pandores.marketplace@gmail.com.

Please, include logs in your mail.